Shipping & Returns

Shipping

We offer standard domestic shipping within the contiguous US.

$5 flat rate shipping on all orders less than $50 

FREE standard shipping on all order $50+

FREE standard shipping on all subscriptions when using promo code 'FreeShipping'

We aim to fulfill orders within 48 hours. You'll receive a shipping confirmation email as soon as a shipping label is created for your order. Tracking status of your shipment may take up to 72 hours once a label has been created. 

    Once your order is with the carrier, the order is outside of our control and final delivery is out of our hands. 

    We currently do not offer international shipping, but hope to expand outside the contiguous US as we grow!

    Local delivery

    If your delivery address is within 15 miles of Carlsbad, CA we will deliver your order within 48 hours for FREE!

    Returns & Refunds

    We value and appreciate every customer and order that we receive, so we want to keep things simple. If you are not 100% satisfied with your unused products, please reach out to info@wulumae.com within 14 days from the delivery date and we will start the return process. 

    When requesting a return, please provide your order number and proof of purchase. Once your request is received and accepted, we will offer a full refund or store credit for your unused products.

    We will replace or refund products damaged during shipment if photo proof of damage is submitted to info@wulumae.com within 7 days of delivery.

    Unfortunately, we cannot offer returns or refunds for sale items or gift cards.